Amy MccabeI bought my car from Giles in January and last week I encountered major problems with it... I cannot stress enough how fantastic, attentive and understanding he was when I approached him about it - he instantly put my mind at rest, removed any stress factors by offering a hire car and repairing my car at no cost to me in pretty much in the quickest time possible. My trust and confidence for this company has only increased and IÃ¢€â„¢m back on the road again already. Strongly recommended company to purchase a car from with great customer service and communication. 5 stars!!
Graham ClemoCannot recommend Giles at TMC enough, he went above and beyond in helping me with the purchase of my new car. The car was in immaculate condition and very reasonably priced. Will come back again, thank you Giles!!!
Mike and Jean MeadWe have just bought our second car from Giles at Tavistock Motors. What a lovely, genuine man he is. He\'s friendly, proffessional and aims to please. He gives you a very fair price for the car you are selling .Our latest car needed quite a big job done at the time of purchase which Giles got done for us at a cost to him. Any little faults you find need doing, Giles just sends you to a garage to have it sorted straight away. Amazing service
Wendy HendersonTestimonial :I recently purchased a Titanium Fiesta from Giles and co and jus wanted to leave my comments. Being a female that has been , lets say, mislead in the past for that fact, I was slightly hesitant that it would happen again, I did not need to worry. There were a few minor things that needed fixing, Giles referred me to his chosen garage and EVERYTHING was sorted to my delight and satisfaction. No Quibble. You hear a lot about dodgy second hand car dealers, well take my word for it, GILES IS NOT ONE OF THEM!!!! If you want a good deal with fantastic after sales service LOOK NO FURTHER!!
Jeremy CairnsTestimonial :I would like to express my thanks to Giles and Bob for supplying me a lovely BMW 645 convertible. I have, in the past, had a very bad experience buying a car from another motor dealer and was more than a little worried about the same thing happening again. No problems here. I had a good look at the car before deciding to buy, and noticed a few minor problems with it which were corrected by their local garage for me prior to collection. The BMW was fully valeted and looked amazing. Had a wonderful drive back to Penzance. Will recommend Tavistock Motor Co. to my friends and colleagues. Thank you.
Hilary CliftJust saying thank you to the Team at Tavistock Motor Co. they were friendly, helpful and very courteous. Would be pleased to recommend this place to friends and family. Very pleased with the service that we received. Thank you.
Mrs E M HoweWe have been very pleased with the manner in which Giles and Matt have dealt with us over the purchase of our vehicle earlier in the year and some subsequent work under the warranty. They have been consistently helpful and concerned that we should be completely satisfied with their service, which has been exemplary. We would not hesitate to recommend them to others. Thank you both.
MR & MRS FRYDear Giles Just to say thank you for sorting out the warranty work needed against our Suzuki Jimny. The radiator has been replaced and the invoice paid by yourselves. We appreciate the professional way the matter was sorted out. We hope you and your new family are doing well. Regards Linda and Dave Fry.
Lorna GarrodI would like to commend Giles Milner on his
friendly helpful manner on the purchase of my vehicle in May.
Your business was recommended to me by John from Bunkers in Tavistock,
he has been my mechanic for over 16 years and I trust his judgement.
My Citroen Relay motor home had failed it's MOT through lack of use
and I decided quickly to replace with a car.
Living in a village with only a limited bus service and in recovery
from 5 years of Cancer treatment, a pensioner I was feeling quite
vulnerable, so it was a delight to have been treated so well.
I have always been in retail mostly management in large companies and
self employed, even a finalist in the Somerset Business awards as an
Antiques dealer. I believe the manner and appearance of Sales
Personnel is very important and gives confidence in the company you
are dealing with. How nice to see a suit and polished shoes rather
than jeans and sneakers ! Giles is a confident young man who takes
pride in completing a smooth transaction and keeping to his word, the
other lads were also friendly and well presented. I would have no
hesitation in recommending your business or staff.
Well done on your selection of staff and thank you.
Lorna Garrod (Ms)
Joe HayesBought a Skoda Octavia off these guys about 2 1/2 years ago. Car had a fault with a door lock but they fixed it asap! Best customer service I've experienced and would recommend to anyone!
Stu MarshallExcellent customer service, right car, right price and thanks very much for all your effort in making us feel welcome and important to you.
Great experience all round.
Thanks again Giles and team @ Tavistock Motors.
Matt ThompsonJust bought a BMW 330d from Tavistock Motor Company. It is in great condition and I am very pleased with the car and the service I received.
I had to travel around four hours to get to Tavistock, and had already agreed a deal with Giles by telephone for my part exchange car, which was high mileage with plenty of chips and scratches all over. I was half worried that he could have used this to reduce the amount my car was worth on the part exchange, as I would have had no choice but to agree, having driven so far. However, after I test drove the BMW, Giles was ready to do the deal, as agreed, quickly and easily.
A friendly company with a transparent approach; I'd recommend.
Craig DyerGot myself a new Range Rover diesel V8 after having a old p38 RR for a long time had a couple of warranty bits needed done and Giles and the company sorted it out on my terms kept me very happy I would recommend this local company and found out recently that my mother had also used Tavistock motors a few years ago and also still zooming round in a great sporty zafera very happy guys thanks
Glynn YatesIve had an eye on a car (jaguar XF) from this garage for some time. Due to already having a car on finance I never went to go and look at this car as I thought I wouldn't be able to afford it. After finally deciding to go and have a look at it I found that Giles was very helpful towards the payment side of things. We found a finance deal that worked for me!
So thanks to Giles I am now driving around in an amazing car! I would highly recommend it to all of my friends and anyone looking to get a good car for a good price!
Neil JohnsonGiles was very helpful and no pressure to buy. I have my chosen car for a long test drive. He was happy to keep me informed of finance up dates. The only fault I could find so far is I did not use tavistock motors sooner
I have just had a warranty claim. Tavistock motors treated it professionally and promptly. I got a car to keep me on the road whilst mine was repaired at a time that suited me. I have had more problems buying my weekly shop. My next car in 5 years time will only be sourced from one place and that is here.
Mark PatonWell what can I say except for " Fantastic , Professional , Speedy Service " we went to a main dealer first to buy a car and it felt like so much hassle to them ... Certainly the opposite with "Tavistock Motor Company " .. 3 days from test driving to picking up our new car .. Part Exchange , Finance all sorted so quickly . We would highly recommend visiting Giles at Tavistock Motor Company to anyone and when needed we will be returning !!!!
P.S The car is amazing thank you Giles ....
Nicole BallGot the perfect car, for the right price... hassle free! Giles even put new tyres on the car for me as I waited! The service was amazing and I won't hesitate in going back!
Kevin WattsBuying a car has never been my favourite past time until yesterday. Having seen a car I liked I arrived at 2 pm. went for a test drive, sorted out the paperwork and drove away with my new car at 3.30 pm.
No hassle, no pressure and a very competitive price.
I wouldn't hesitate to go back the next time.
Thank you to Giles for excellent service.
CJ TitmarshGot a great deal on a car I really wanted. We had a long drive from Cambridge and were grateful that Giles stayed late to get all the paperwork done so we could leave the same day.
Even though it's so far from me, I would definitely buy from tmc again.
Vanessa TrembathExtremely happy with the help, advice and customer care by Giles, who made purchasing my Audi so easy. Excellent local motor company, cannot fault them, just wish I could take my car back regularly for their high class valeting service-just a suggestion.
Sara HarvesJust had a great experience dealing with Giles at Tavistock Motor Company. This is the second time we have purchased a car from him and when we decide to change again we will definitely be calling in to see him. He's a genuine, friendly guy with great customer skills, very knowledgeable of the motor trade and nothing is too much trouble and all of this is what we want when looking to purchase a car.
Can't recommend Giles enough - he is the face of Tavistock Motors!
Christine ManningCustomer service is the most important aspect of any purchase and Tavistock Motor Company have it in spades. An electrical fault with a car I purchased from Tavistock Motor Company required extensive work to rectify at great expense. Giles promised me the fault would be fixed under their warranty terms, no matter what the cost. He kept his word and the car has been repaired to my full satisfaction. The customer service I experienced from Tavistock Motor Company from when I first test drove the car through to the resolution of this fault has been second to none. I would definately buy my future cars from them and would unreservedly recommend them to my friends and family. Thank you Giles. Mr Manning
Paul CrumpI bought a car from TMC and could not fault the service. Courteous, attentive to my requirements, reasonable price for the car. However, through no fault of TMC my circumstances changed one week after I bought the car. After I received a courtesy call they offered me a deal I could not refuse. They took the car I originally purchased and gave me a car better suited to my new requirements!!!!